1.
Royal Beacon Hotel (the company) is a trading style of the owners,
Paul and Ann Nightingale.
2. Bookings are only accepted and confirmed
on receipt of a completed booking form accompanied by a deposit
of at least 25% of the total rent. All outstanding balances
are due 30 days before arrival. If a reservation is made less
than 30 days before arrival, the full rent is due at the time
of booking.
In the event of any reservation not being accepted by us, all
fees will be refunded immediately. Reservations will NOT be
accepted from all male or all female parties of young people.
3. On receipt and acceptance of booking form,
clients are liable for payment of balance of the rent. Non-payment
by the due day will be treated as a cancellation and we may
re-let the property without reference to the client who remains
liable for payment of the full amount. Credit will be given
for any rents received from re-letting, less a £20 administration
fee. Alternation to bookings will be subject to a £20
administration fee.
4. Payments and accounts: Cheques accepted
for advance payment by post. Credit cards; Access, Visa, Mastercard
are also accepted. Accounts (for extras) are rendered weekly
and/or on departure.
5. The company operates a Cancellation Plan
whereby, should a booking be cancelled 30 days or more before
the due date of arrival due to death, injury, unexpected and
debilitating illness of any member of the party or a summons
for Jury Service of any member of the party, a full refund will
be given. Should the bookings be cancelled less than 30 days
before the due date of arrival in any of these circumstances,
a refund of 75% of the rental will be given. Cancellations under
the Plan must be notified to us in writing within 10 days of
the event causing the cancellation, and accompanied by a medical
certificate or a certificate from the clerk of the court. The
Cancellation Plan terminates on your departure from home. Should
the cancellation NOT be covered by the plan, the booking deposit
is forfeit and the balance is still payable on the due date.
We will endeavour to re-let the property and, if successful,
we will refund the balance of rent, less any re-letting expenses,
after the end of the term. The Cancellation Plan is free. We
recommend that you take out ‘Holiday Insurance Cover’
– these forms are available from us.
6. Security Damage Deposit. We ask you for
Credit Card details (see booking form) and the authority to
charge any breakages, accidental damages, additional cleaning
costs and extras up to a maximum of £100. Alternatively,
a cheque for £100 may accompany the rental payment. Any
unused balance will be refunded within 14 days of departure.
See also clause 8.
7. Acceptance of a reservation by the Company
confers upon the clients to occupy the property or apartment
for a rental period within the meaning of Section 9 of the Rent
Act 1977.
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8.
Only the persons specified on the booking form may reside in
the property. The client agrees to take good care of the property
and will be responsible for the full cost of damages and breakages
and any exceptional cleaning. The client will leave the property
in the same condition in which it was found on arrival (with
the exception of dirty linen) and fit for occupation by the
next guest following cleaning. In particular, ovens, hobs and
worktops must be left clean. To assist you with this, a cleaning
service is available at extra cost.
9. We regret that, with exception of registered
Guide Dogs, pets are not allowed in any of the apartments at
any time.
10. In the interests of others, clients must
ensure that there is no unreasonable amount of noise within
their apartment, particularly late at night.
11. Smoking is not permitted in any of the
apartments.
12. Lettings are for a minimum of 3 days/nights,
and a maximum of 4 weeks (For lettings that are in excess of
4 weeks, a different agreement is required, please contact us
for details). Lettings commence at 3.00pm on first day of tenancy
and end at 10.00am on the day of departure, when the property
must be vacated.
13. If, for reasons beyond the owners’
control (e.g fire damage), the property is not available on
the date booked, all rents paid in advance will be refunded
in full, but the clients shall have no further claim against
the owners of the Company.
14. The Company reserves the right to reasonable
access to the property by the owners or their staff.
15. In the event of a complaint, the client
should, in the first instance, notify the duty manager at the
Royal Beacon Hotel. If satisfaction is not obtained, the matter
should be reported to the owner, by telephone, so that an on-the-spot
investigation can be made during the tenancy. The Company reserves
the right to refer any unresolved complaint regarding the standard
of the property to the English Tourist Board for arbitration.
16. If there is a breach of any of these conditions
the owners or the Company’s staff may, at their discretion,
re-enter the property and terminate the tenancy without prejudice.
The contract is deemed to have been made at Royal Beacon Hotel,
The Beacon, Exmouth, Devon. EX8 2AF
17. The person signing the booking form, who
must be a member of the party occupying the property, agrees
to the Conditions of Booking on behalf of all persons included
on the booking form.
18. In case of any discrepancies between these
booking conditions and the other contents of the brochure, these
conditions shall prevail.
19. The management undertake to repair or replace
any faulty equipment with all due diligence. However, no claims
will be entertained in respect of equipment that remains faulty
for reasons beyond the management’s control.
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